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Testimonials

Customer Survey Reviews

Breno and Allison

Justin Bitler and his team were fantastic


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Diane

"Justin & Anouk were recommended to me by my real estate agent. I knew from our first meeting that I was in good hands. They explained everything along the way, always asking if I had any questions, and told me to contact them anytime if I had any concerns. Both of them worked while on vacation as well!
I cannot say enough about my mortgage experience with Anouk & JB. I would recommend them to friends & family with confidence and pleasure!"


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Barry

The total experience from beginning to end was amazing. First class customer service is what I received. I couldn’t be more happy, satisfied and elated about my new mortgage with harbor one and my loan agents Justin & Anouk.


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Breno and Allison

Justin Bitler and his team were fantastic


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Susan and James

Justin and Anouk were very helpful, professional, and efficient...


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Barry

Outstanding service is how I would describe what I received from Justin and Anouk.


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William

JB Bitler and Anouk Flood and their team are terrific - Caring, Professional, Customer oriented and sincere. It was a pleasure working with them. They are very much like Family because of the experience.


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Lara and Steven

Justin was very professional and friendly throughout the process. He was prompt and thorough at answering my many questions along the way. I would definitely recommend Justin and look forward to working with him again.


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John

"All I can say is WOW! The team I dealt with at HarborOne Mortgage was Phenomenal.

I first reached out to Justin Bitler to get the ball rolling and get some more information, he was able to answer any and all questions. JB Was very knowledgeable and personable, he really treated me like a friend and had my best interest in mind.

Once I applied and began The process and did an application I was in mostly in contact with Elizabeth ‘Liz’ Killian, Who I can say I probably talk to you every day maybe multiple times today about questions concerns making sure I had all my paperwork in order and she was nothing but friendly and helpful every day and every step of the process. Liz was quite wonderful and always very nice and friendly!

I would highly recommend HarborOne and I’ve been telling all my friends and family about it for refinancing a new home purchase is these guys are the real deal and the customer service was five star!"


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Andrea

Justin was fantastic to work with! Anouk was prompt, courteous and very professional! Though at times I was annoyed, it was all very necessary & I appreciate it!


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Suzeth and Patrick

Thank you so much for going the extra mile and helping to make our family dream come true!!! I will miss our daily interactions!! You guys are awesome.


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Philip

Great communication and availability of agents, very knowledgeable and courteous.


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